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Management Skills Workshop Book Course

Duration

2 Day

Pre Requisites

None

Brief description

Aims

This highly interactive programme aims to give practising or potential managers the foundation for formal skills development in their role.

Objectives

To assist participants in gaining the basic knowledge required by a manager.
To appreciate and develop basic management skills.
To think about how you currently operate and on return to the workplace, maintain these standards or make improvements to your own management behaviour.

Topics Covered

The workshop is based around an office scenario case study that develops during the course of the two days. Participants use the topics covered to complete tasks, discuss and make decisions about events taking place in the case study. Topics covered include:

Stress management
Assertiveness
Selecting the correct candidate for the job role
Writing a Person Specification and Job Description
Interviewing techniques
Managing difficult situations/ disciplinary procedures
Conflict resolution
Report writing